Frequently Asked Questions
Everything you need to know about shopping with L · E · J.
What is the standard shipping timeframe?
We offer worldwide shipping. Domestic orders typically arrive within 3-5 business days, while international deliveries may take 7-14 business days depending on customs processing.
How do I ensure I select the correct size?
Each product page features a detailed 'Size & Fit' guide with specific garment measurements. We recommend comparing these against a similar item you already own to ensure a perfect fit.
What is your return policy?
We accept returns on unworn, unwashed items with original tags attached within 30 days of delivery. Please note that certain limited-edition pieces or sale items may be final sale.
Where are L · E · J garments produced?
Quality and ethics are at our core. Our collections are designed in-house and manufactured in small batches by artisan workshops that prioritize fair labor practices and sustainable material sourcing.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer flexible payment installments through specialized financing partners at checkout.
How should I care for my luxury fabrics?
To preserve the longevity of your garments, we recommend following the specific care label instructions. Generally, we advise cold hand-washing or eco-friendly dry cleaning for our delicate silks and wool blends.